contact us
Please fill out the form to get in touch with us! DMs on social media can easily land you in the "spam folder" if we are not already following you back. ๐ If it's urgent, and you are in the music industry, then please send us an email via the email below!
thechiefmanager@icloud.com
faq
Physical Products, Donations, and Email Lists
Yes! For as long as your country is allowed to trade internationally we got your back. If your country is currently under a trade embargo, then the answer is no.
If you are located in the USA it can easily cost us 10โฌ to ship your package if you want it signed for. This is why we don't offer a tracking number as our default. If you insist on getting a tracking number, then please contact us and pay upfront for the extra shipping costs.
Our regular process regarding shipping goes as follows:
- Once we get an order we make the package ready; this means packing it and writing the address on the packaging
- Once this has been done your package will be taken to the post office
- We will take a photo of your package, and get a receipt with proof that we sent your order
- We will send you an email informing you that your package has been sent
We are a small family business, and we handle all of our own shipping. We are not as quick with our deliveries as major corporations, so please keep this in mind. ALSO, you need to make sure that YOU write the correct mailing address on your order! We want you to get your package, we do not want to get it in return. So make sure that you actually pick up your package at the post office, and that YOU give us your full address. Thank you.
Well first of all: Thank you! ๐ If you want to support The CIC, then just head over to her VIP Club. You can make a one-time donation there.
We regularly "clean" our email list, so if you've been inactive for 6 months you'll be automatically removed. If you want to sign up again then that's great! Hi there! ๐Welcome back!
We also remove and block individuals if they are guilty of harassment. Repeat offenders will get reported to the appropriate authorities.